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Frequently Asked Questions

1. How durable is the printed ink on my product? 
Graphics and images printed on all our products have been specially treated with a protective layer and durability depends on the consumer's method of handling.  

    2. Why are the graphics in the Clip Art library low in resolution? 
    To ensure that the online designer runs smoothly and as speedy as possible, we have lowered the resolution of the graphics in the library. Fret not, however, graphics will be printed in original 300dpi high resolution during production. 

    3. Why are my images blur? 
    This is most likely due to the resolution of the original image file you have uploaded. Low resolution images will appear grainy and pixelated when printed. 

    4. How much is delivery and how long will my items take to reach me? 
    Please refer to our delivery page for details on charges and our delivery timeline. 

      5. How do I get a refund for an item?
      We regret to inform you that we do not provide refunds but will be pleased to provide you with a replacement. Send in a request for a replacement here